Privacy Policy

Effective Date: 13.04.2026
West Met Tools (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a request for quotation (RFQ).

1. Information We Collect

We may collect the following information:

Information you provide directly:

Name
Company name
Email address
Phone number
Project details
Uploaded files (e.g. drawings, specifications)

Automatically collected information:

IP address
Browser type
Website usage data

2. How We Use Your Information

We use your information to:

Process and respond to RFQ requests
Review technical drawings and project requirements
Communicate regarding quotations and manufacturing
Improve our services and website functionality
Maintain security and prevent misuse

3. Confidentiality of Submitted Data

All technical data, drawings, and project-related information submitted through our RFQ form are treated as confidential.

We do not share such information with third parties unless required to fulfill your request (e.g. subcontractors, if applicable) or required by law.

4. Consent

By submitting an RFQ or contacting us, you consent to the collection and use of your information as described in this Privacy Policy.

5. Data Sharing

We do not sell or rent your personal information.

We may share your information with:

Service providers (e.g. hosting, email systems)
Trusted partners if required for project evaluation
Legal authorities if required by law

6. Data Retention

We retain personal and project-related data only as long as necessary for business, contractual, or legal purposes.

7. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.

You can disable cookies through your browser settings.

8. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Third-Party Services

We may use third-party tools (e.g. analytics or hosting providers) that process data according to their own privacy policies.

10. Your Rights

Depending on your location, you may have the right to access or request correction of your personal information.

To make such a request, please contact us.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

West Met Tools

West Met Tools & Machinery Ltd.
9205-51 Ave. Edmonton
Alberta, T6E 6J3

Canada

Mail: info@westmetltd.com
Phone Number: +1 780 436 3679

12. Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page.